關於吉嘉電子
客戶經驗分享
  • Josh B
  • 工程總監

我們公司是一家有39年歷史的設計公司,在12年前決定開發自己的產品。我們是RF工程領域的專家,但「製造」對我們來說卻是全新的領域。我們因而開始了與吉嘉電子合作,吉嘉電子提供我們在製造方面所需的專業知識。雙方的合作極具彈性,讓我們在競爭激烈且瞬息萬變的市場中能夠獲得所需的支持。我們對吉嘉電子的服務相當滿意,他們的客戶經理全力以赴、關注每項細節,從計畫的開發階段(原型建構、替代元件、製造設計等)到原型運轉的驗證和確認,直至全面生產皆全心投入。吉嘉電子擁有強大的團隊支援我們度過消減成本、客戶品質議題、零件淘汰和制程改進等階段;此外,他們相當積極主動,在整個製造過程中提供詳細的資訊和持續改進,努力提升我們新產品的價值。吉嘉電子是值得信賴的合作夥伴,很高興雙方能維持這段長久的合作關係,並感謝吉嘉電子對確保我們公司成功的奉獻精神。

 

Our company has been a design house for the past 39 years, and 12 years ago we decided to make our own products. We have been experts in the RF engineering field, but manufacturing was new to us. We started working with GIGATEK and they provided the manufacturing expertise we needed. GIGATEK has always been very flexible to work with, and provides a level of support required to be successful in a competitive and ever changing marketplace. We have always been extremely happy with GIGATEK’s services. Their account manager is very engaged and stays on top of the details to help a project from the development stage (prototype builds, alternative components, design for manufacturing, etc), through verification and validation prototype runs, into full production. GIGATEK has a strong team to support us through cost down activities, customer quality issues, component obsolescence, and manufacturing improvements. Additionally they are proactive and provide detailed information and ongoing improvements throughout the manufacturing process to enhance our new products. GIGATEK is a trusted partner and I appreciate their long standing relationship and dedication to ensuring our company’s success.

  • Philip R. Van Ee
  • 營運總監

公司自1993年以來就從事設計和銷售電腦硬體的業務。我們很早就在電子展上得知吉嘉電子,當時我們是一家規模很小的公司,因此很多承包製造商不願意與我們合作,因為我們的產量太低。但是吉嘉電子卻表示他們願意與我們合作,雙方的合作關係自此展開。我經常從同業口中聽聞與承包製造商合作時發生衝突的不愉快故事,但我們全然無此經歷。我們與吉嘉電子合作已將近30年,雙方從未有過任何衝突。當我們必須更新、更改、重新設計產品,或者打造新產品時,吉嘉電子總是非常積極地提供協助,確保變化能順利平穩地進行。吉嘉電子是相當少見、讓公司得以無後顧之憂全力衝刺業務的供應商,感謝吉嘉電子經營事業的誠正態度、與我們建立的長久合作關係和高品質的工作成果,吉嘉電子是我們團隊中相當重要且深具價值的成員。

 

Our company has been designing and selling computer hardware since 1993. Every early on we met GIGATEK at an electronics show. We were a rather small company at the time so many contract manufacturers did not want to work with us because our volumes were too low. GIGATEK said they would and we have used them ever since. I’ve heard stories from business contacts about struggles or conflicts with their contract manufacturers. I can’t relate. We’ve been with GIGATEK for almost 3 decades. We have never had any conflict with them. When we had to update, change, redesign a product or when we create a new product GIGATEK is very helpful and proactive. They help to ensure everything transitions smoothly and efficiently. GIGATEK is one of the rare vendors you never have to worry about. I appreciate their honesty, the personal relationship they’ve cultivated with us and high quality work. They are a very important and valued member of my team.

  • Johnny MK
  • 總裁

我們公司對吉嘉電子作為重要供應商感到非常滿意。他們注重細節,並花費許多時間事先確保設計和零件清單正確無誤,同時提供意見回饋説明改進產品。吉嘉電子向來準時交貨,並在我們有預期之外的額外供貨需求時迅速做出回應。他們是具備實力的OEM合作夥伴,且致力於透過定期追蹤,確保我們擁有所需的一切。

 

Our company has been extremely happy with GIGATEK as a critical supplier. They are attentive to detail and spend a significant amount of time up front making sure designs and parts lists are correct and providing feedback to help improve the product. They deliver product on time and react quickly when we need additional supplies above and beyond forecasted needs. They are a true OEM partner with state of the capabilities and a team that is dedicated to making sure we have everything we need with regular follow-up.

  • Joel A
  • 副總裁

我們公司從事為客戶可充電電池組進行組裝的業務已超過35年的歷史,且一直以來透過外采印刷電路板組件支援我們的設計需求。2011年時,我們選擇改變單一來源採購PCBA的做法,並開發其他來源降低風險和成本。我們在2012年認識了吉嘉電子,吉嘉電子團隊立即向我們展示他們是最傑出的策略性合作夥伴,有能力在設計和開發階段提供專業技術,讓生產規劃具有靈活性,他們也清楚瞭解為客戶提供優質服務的涵義。吉嘉電子始終積極參與專案管理並提供必要支援,以滿足我們公司所服務市場的高標準要求。我很榮幸能多次造訪吉嘉電子,並對於與我們互動的人員致力於不斷改進設備所投入的努力深受感動,我們非常感謝高階主管、客戶經理、工程師、製造人員和吉嘉電子整個團隊提供的持續支援。吉嘉電子是公司信賴的重要策略合作夥伴,我們期待繼續拓展彼此之間成功的互利關係。

 

Our company has been an assembler of customer rechargeable battery packs for over 35 years and has been sourcing printed circuit board assemblies to support demand for our designs. In 2011 we chose to move away from a single source for PCBAs and develop alternate sources to reduce risk and cost. In 2012 we were introduced to GIGATEK. The GIGATEK team immediately showed us they could be a strategic partner by offering technical expertise during the design and development phase, providing production flexibility and having a clear understanding of what it means to provide excellent service to their customers. GIGATEK is always proactive in project management and has provided the necessary support to meet the demanding needs of the markets that our company serves. I have been fortunate to visit GIGATEK on several occasions and have been impressed by the continued facility improvements and the personnel we interact with. We are extremely grateful for the continued support we receive from top management, account management, engineering, production and the entire GIGATEK team. GIGATEK is a valued and trusted, strategic partner to our company and we look forward to continuing to develop our successful mutually beneficial relationship.

  • Michael G.
  • 執行長

我們公司生產音效娛樂產品,客戶要求產品必須具備高性能且能順暢操作。我們喜歡與吉嘉電子合作,因為他們負責量產,讓我們得以專注於設計和行銷。吉嘉電子是一家享有盛譽的大型製造合作夥伴,擁有實力堅強的工程團隊和現代化的裝配流程。他們的品質理念和職業道德特別讓我們印象深刻,其工程師努力讓我們的產品在製造上更具可行性。工程師檢視我們的產品原型,並在設計階段提出建議幫助提高產量。這些協助減少了打造和測試原型的次數,同時確保高產能和順利生產。吉嘉電子的工程師審慎評估我們產品中的每個元件,甚至測量化學內容物,以確保產品完全符合WEEE和ROHS等國際法規,讓我們充滿信心,得知產品已準備好於全球市場推出。我們有與多家承包製造商合作的經驗,因此積極推薦吉嘉電子團隊,他們擁有豐富的專業知識,高度專注于客戶產品且樂於提供協助,是我們大力推薦的最佳合作夥伴。

 

Our company makes audio entertainment products and our customers demand high performance and trouble-free operation. We like working with GIGATEK, because they take care of mass production and let us focus on design and marketing. GIGATEK is a large and highly reputable manufacturing partner with a strong engineering team and modern assembly process. We are especially impressed with their quality philosophy and work ethic. Their engineers work hard to make our products more manufacturable. They help to improve production yields by reviewing our prototypes and making suggestions at design stage. This reduces the number of prototype runs and helps to ensure high yields, and trouble-free production. GIGATEK engineers meticulously evaluate every component in our products and even measure chemical content to ensure full compliance with International regulations, such as WEEE and ROHS. This gives us confidence that our products are ready for the global markets. We have worked with a number of contract manufacturers and can positively recommend the team at GIGATEK because they are highly focused, knowledgeable, friendly and very helpful. We cannot recommend GIGATEK highly enough.

  • Bob E
  • 總裁

我們公司與吉嘉電子合作已七年多,這是一段很棒的合作關係。每位元與我們合作的吉嘉電子員工都相當專業、經驗豐富且樂於助人,因而使我們的工作更加輕鬆,也是我們合作的最佳供應商之一。吉嘉電子對細節的講究和對客戶需求的關注在產業界無與倫比,我們向業界人士大力推薦吉嘉電子。

 

Our firm has been associated with GIGATEK, Inc. for more than seven years, and it has always been an outstanding experience. Everyone we work with at GIGATEK is professional, experienced and helpful. They make our jobs easier and are one of best suppliers with whom we work. The attention to detail and to the needs of the customer at GIGATEK is world class. We would highly recommend GIGATEK to anyone in the industry.

  • Tom L.
  • 品質經理

在過去四年中,我們有機會與吉嘉電子密切合作,吉嘉電子為我們的產品提供製造PCBA的服務。這是一段對我們來說相當有益的合作關係,因為他們的員工非常積極主動地回應我們提出的任何要求。我們廣泛採用吉嘉電子的產品,且對於所見成果非常滿意。他們的客戶經理説明建立了強而有力的溝通管道,協助我們處理產品各層面的問題,包括解決任何採購事宜、工程支援和客戶品質議題。我們感謝吉嘉電子的努力和投入,期待未來雙方繼續維持良好的合作關係。

 

I have had the opportunity over the past 4 years to work closely with GIGATEK, having them provide their services in delivering PCBA’s for our products. This has been a very beneficial arrangement for us as their staff is very engaging and proactive for any requests that we have made of them. We use their products extensively and are very satisfied with the results that we have seen. Their account manager has helped to develop strong lines of communication to assist us with all aspects of the product ranging from addressing any purchasing matters, engineering assistance and customer quality concerns. I appreciate the efforts and involvement that they have shown and look forward to continuing this relationship with our company in the future.

  • Hiroshi A.
  • 工程部門

三年前,當我們在尋找一家可以製造滿足UL508要求的工業控制設備公司時,開始了與吉嘉電子的合作。吉嘉電子擁有強大的團隊足以支援製造流程的各階段,例如量產的流程設計和品質改進。雖然我們是首次生產取得UL認證的產品,但吉嘉電子富有彈性、準確的建議和行動使我們得以按時推出產品。更重要的是,他們可隨時以英語、中文和日語快速支持。我們如今正與吉嘉電子合作一個從開發直到量產階段的新計畫,我們期待繼續與吉嘉電子建立良好的合作關係。

 

当社は3年前にUL508 規格に適合した産業用制御機器を製造できる会社を探していたときに、GIGATEK社と出会いました。 GIGATEK社には強力なチームがあり、大量生産のプロセス設計や品質改善など、様々なサポートが可能です。 私たちは初めてUL認証製品を製造しましたが、GIGATEK社の非常に柔軟な対応により早急な製品立ち上げが可能でした。 今私たちは新規製品プロジェクトについて開発段階から、検証および検証プロトタイプの実行、量産までのプロジェクトをGIGATEK社と協力して進めているところです。 GIGATEK社は英語、中国語、日本語と多言語に対応が可能で対応も早いため、引き続き良好な関係を構築したいと考えています。

We started working with GIGATEK three years ago when we were looking for a company that could manufacture Industrial Control Equipment fulfilling requirements of UL508. GIGATEK has a strong team and can support various processes such as process design of mass production and quality improvement. Although we manufactured UL certified products for the first time, GIGATEK ‘s flexible yet, accurate advises and actions enabled us to launch products on time. Even more, they can support English, Chinese, and Japanese with quick response all the time. We are now working with GIGATEK on a new project, from the development stage, all the way to mass production, and we hope to continuously develop good relationship with GIGATEK.

  • Thomas H
  • 資深採購經理

吉嘉電子是一家出色的承包製造商,持續提供高品質的產品和出色的客戶支援。吉嘉電子體現了值得信賴的合作夥伴所代表的意義,致力於透過坦誠、公平的協商創造共用價值。過去幾年來,吉嘉電子一直是我們重要的供應商,持續實現工作上的承諾。

 

GIGATEK is an exceptional contract manufacturer, who repeatedly provides high quality products and exceptional customer support. They exemplify what it means to be a trusted partner—striving to create shared value through transparent and fair negotiations. Over the past several years, GIGATEK remains a valued supplier that continues to deliver on their promises.

  • Jacob Graham
  • 製造導入經理

「吉嘉電子不僅以身為印刷電路板製造商為榮,更是敬業的團隊,提供卓越的工程服務和品質管制,説明我們在職涯上取得成功並開發出一流的頂尖產品。」

 

"GIGATEK Inc pride themselves on being more than just an electronic PCB manufacturer, they are a dedicated team providing excellence in Engineering Services and Quality Management which has helped me succeed in my career and develop World class cutting edge products."

  • Junko A.
  • Sales Department

本公司的規模雖然不大,但始終以製造產品為志向。 我們和吉嘉電子之間,透過集團企業,展開業務上的往來,已有20多年的歷史。 而直接與吉嘉電子合作的時間,也已超過5年。 目前有委託對方製造產品,即使是少量的訂單,也能仔細且確實地作業。 出現無法採購的零件時,也會為我們提議尋找替代品的方案。 他們的員工都很真誠,非常容易相處。 吉嘉電子的工作,都是秉持經驗和誠實,對於本公司而言,是值得信賴的合作夥伴。 期待在不久的將來,能與吉嘉電子合作推動大型案件。

 

弊社は小さな会社ですが、常にモノづくりを志しています。 GIGATEK社とは系列会社を通し、20年以上の付き合いがあります。 GIGATEK社と直接仕事をするようになって5年が経過いたしました。 現在、製品の製造を依頼しておりますが、たとえ少量の注文であっても丁寧で確実な仕事をしてくれます。 部品が調達できない時は、代替品を探し提案してくれます。 スタッフは誠実で、非常に付き合いやすい方々です。 GIGATEK社の仕事は経験と誠実さに基づいており、弊社にとって信頼できるビジネスパートナーです。 近い将来、大きな案件でGIGATEK社と一緒に仕事できることを楽しみにしています。

 
  • Steve Bake
  • 模組運作部門經理

我是 Murata Electronics 喬治亞州杜魯斯分公司模組運作部門的負責人。過去 12 年來,吉嘉電子一直是我們的電子構裝 (EMS) 合作夥伴。他們的員工非常專業、細心,甚至超越我們產品製造的標準管理,且相當注重細節。吉嘉電子擁有多年的 EMS 經驗,可提供我們相關建議,協助減少日後模組設計的品質錯誤。

 

吉嘉電子擁有頂尖的製造工廠,每個月為我們生產數千個不同種類的模組。他們總是能準時交貨,並迅速回應任何產品變更或客戶的提前交貨需求。吉嘉電子擁有出色的品質,在過去 12 年間鮮少發生品質問題且價格極具競爭力。他們也能針對我們遭遇的問題提供實用解決方案。例如:我們的客戶要在非常緊湊的排程中對新產品進行變更,吉嘉電子對這些變更提供機箱配置設計、塑膠射出成型及纜線裝配等有效的協助。吉嘉電子所提供的協助讓我們能夠準時交貨給排程緊湊的客戶。 客戶對 吉嘉電子工廠進行稽核,並給予極高的評等。這些僅為 吉嘉電子提供 Murata Electronics 額外附加價值的一小部分。

 

I am in charge of the Module Operations in Duluth, GA for Murata Electronics. I have been working with GIGATEK as our EMS for the past 12 years. They have a very professional, attentive staff that goes beyond the normal managing of our products manufacturing, with great attention to detail. They will offer advice with their many years of EMS experience that can help reduce qualities errors in the future, with the design of our modules.

GIGATEK has a top notch manufacturing facility that produces thousands of modules for us each month, many different varieties. They consistently deliver on time and respond quickly to changes or Customer Pull-Ins. Their Quality is top notch, with minimal Quality issues in the past 12 years and they are competitively priced. They are also very helpful with solutions to problems we have. For example, we have a Customer that was making changes on a new product with a very aggressive schedule. GIGATEK was instrumental in helping with these changes, helping with the design of the box layout, plastic mold injections and cable assemblies. The help GIGATEK supplied was instrumental in us delivering product on time to our Customer that had a very aggressive schedule. The Customer did an audit on the GIGATEK facility and gave it high rankings. This is just some of the extra value add that GIGATEK does for us.